At Gigabite.ai, we believe trust starts with clarity. This Privacy Notice explains how we collect, use, and protect your personal information across all Gigabite.ai services. By using our platform, you're agreeing to these practicesβand we're committed to keeping them straightforward.
What Information We Collect
We gather three types of information to deliver and improve our services:
π Information You Provide
When you interact with Gigabite.ai, you share details like:
- β’Account information (name, email, address, phone)
- β’Payment details and billing information
- β’Company profile and business documents
- β’Product reviews and support requests
- β’Voice recordings when using our AI assistant
π Information We Collect Automatically
As you use our platform, we automatically gather:
- β’Device and browser details (IP address, OS)
- β’Platform interactions (pages visited, features used)
- β’Performance data (speeds, error reports)
- β’Cookies and unique identifiers
π Information from Other Sources
We receive updates from partners including:
- β’Shipping carriers (delivery updates)
- β’Payment processors (verification)
- β’Credit bureaus (fraud prevention)
- β’Business partners (shared service data)
How We Use Your Data
Your information powers everything we do. Here's how:
- βProcess orders and deliveries β Handle purchases, payments, and shipping updates
- βImprove our services β Fix bugs, analyze performance, enhance usability
- βPersonalize recommendations β Suggest products and features relevant to you
- βProvide AI services β Process voice, image, and camera inputs for requests
- βCommunicate updates β Send order confirmations, support messages, and offers
- βPrevent fraud β Detect suspicious activity and manage credit risk
- βDisplay relevant ads β Show interest-based promotions (never using your name)
- βMeet legal requirements β Comply with regulations and verify seller identities
Who We Share Data With
Your information stays protected. We never sell your personal data. We only share when necessary:
Third-Party Service Providers
Companies that fulfill orders, deliver packages, process payments, and provide customer support. They access only what's needed for their work.
Business Partners
When you purchase from third-party sellers or use co-branded services, we share transaction-related information with those partners.
Business Transfers
If Gigabite.ai merges or is acquired, customer information transfers with the businessβbut remains protected under existing privacy commitments.
Legal Requirements
We disclose information when required by law, to enforce our terms, or to protect the rights and safety of Gigabite.ai, our users, and others.
How We Protect Your Data
Security is built into our foundation. Just like our transparent supply chains, we track and protect every data point.
Our Security Measures:
- πEncryption protocols protect information during transmission
- πPCI DSS compliance for all credit card processing
- πPhysical, electronic, and procedural safeguards at every access point
- πIdentity verification before disclosing personal information
- πDevice security features you can customize to your needs
Your Role in Security:
Use a unique, strong password for your Gigabite.ai account. Enable two-factor authentication. Sign out on shared devices.
Your Rights & Choices
You're in control. Here's what you can manage:
βοΈ Access Your Information
View and update your name, address, payment options, purchase history, and preferences in Your Account.
π§ Communication Preferences
Adjust email, notification, and personalized ad settings anytime through Customer Communication Preferences or in-app settings.
π Browsing & Recommendations
Edit your browsing history and manage product recommendations. Uncheck items you don't want influencing suggestions.
ποΈ Data Requests
Request access to or deletion of your personal information (where legally required). Note: Some service limitations may apply.
π Device Permissions
Change location services, camera access, and other permissions through your device settings menu.
Questions? We're Here to Help
Transparency includes accessibility. Our local support team is ready to address your privacy concerns.