Privacy Notice

Your data deserves the same transparency we bring to supply chains.

At Gigabite.ai, we believe trust starts with clarity. This Privacy Notice explains how we collect, use, and protect your personal information across all Gigabite.ai services. By using our platform, you're agreeing to these practicesβ€”and we're committed to keeping them straightforward.

What Information We Collect

We gather three types of information to deliver and improve our services:

πŸ“ Information You Provide

When you interact with Gigabite.ai, you share details like:

  • β€’Account information (name, email, address, phone)
  • β€’Payment details and billing information
  • β€’Company profile and business documents
  • β€’Product reviews and support requests
  • β€’Voice recordings when using our AI assistant

πŸ”„ Information We Collect Automatically

As you use our platform, we automatically gather:

  • β€’Device and browser details (IP address, OS)
  • β€’Platform interactions (pages visited, features used)
  • β€’Performance data (speeds, error reports)
  • β€’Cookies and unique identifiers

🌐 Information from Other Sources

We receive updates from partners including:

  • β€’Shipping carriers (delivery updates)
  • β€’Payment processors (verification)
  • β€’Credit bureaus (fraud prevention)
  • β€’Business partners (shared service data)

How We Use Your Data

Your information powers everything we do. Here's how:

  • βœ“Process orders and deliveries – Handle purchases, payments, and shipping updates
  • βœ“Improve our services – Fix bugs, analyze performance, enhance usability
  • βœ“Personalize recommendations – Suggest products and features relevant to you
  • βœ“Provide AI services – Process voice, image, and camera inputs for requests
  • βœ“Communicate updates – Send order confirmations, support messages, and offers
  • βœ“Prevent fraud – Detect suspicious activity and manage credit risk
  • βœ“Display relevant ads – Show interest-based promotions (never using your name)
  • βœ“Meet legal requirements – Comply with regulations and verify seller identities

Who We Share Data With

Your information stays protected. We never sell your personal data. We only share when necessary:

Third-Party Service Providers

Companies that fulfill orders, deliver packages, process payments, and provide customer support. They access only what's needed for their work.

Business Partners

When you purchase from third-party sellers or use co-branded services, we share transaction-related information with those partners.

Business Transfers

If Gigabite.ai merges or is acquired, customer information transfers with the businessβ€”but remains protected under existing privacy commitments.

Legal Requirements

We disclose information when required by law, to enforce our terms, or to protect the rights and safety of Gigabite.ai, our users, and others.

How We Protect Your Data

Security is built into our foundation. Just like our transparent supply chains, we track and protect every data point.

Our Security Measures:

  • πŸ”’Encryption protocols protect information during transmission
  • πŸ”’PCI DSS compliance for all credit card processing
  • πŸ”’Physical, electronic, and procedural safeguards at every access point
  • πŸ”’Identity verification before disclosing personal information
  • πŸ”’Device security features you can customize to your needs

Your Role in Security:

Use a unique, strong password for your Gigabite.ai account. Enable two-factor authentication. Sign out on shared devices.

Your Rights & Choices

You're in control. Here's what you can manage:

βš™οΈ Access Your Information

View and update your name, address, payment options, purchase history, and preferences in Your Account.

πŸ“§ Communication Preferences

Adjust email, notification, and personalized ad settings anytime through Customer Communication Preferences or in-app settings.

πŸ” Browsing & Recommendations

Edit your browsing history and manage product recommendations. Uncheck items you don't want influencing suggestions.

πŸ—‘οΈ Data Requests

Request access to or deletion of your personal information (where legally required). Note: Some service limitations may apply.

πŸ”’ Device Permissions

Change location services, camera access, and other permissions through your device settings menu.

Questions? We're Here to Help

Transparency includes accessibility. Our local support team is ready to address your privacy concerns.